by Lisa DiFalco
The Special Populations Health Centers Serve
According to the HRSA, health centers have served over 1.1 million homeless individuals, more than 900,000 agricultural workers and dependents, and around 220,000 public housing residents. The numbers of these overlooked populations are significant. A national survey...
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by Rynae Golke
Intro to Health Insurance: Basic Terminology and Concepts
Basic knowledge of health insurance terminology and concepts is necessary in many healthcare roles above and beyond those who work in billing. Doctors, nurses, receptionists, coders, benefits managers, social services employees, collections workers, diagnostic staff and patient...
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by Rynae Golke
Introducing the New Way to Do CPR
If you have ever had to perform CPR for more than thirty seconds, you know how incredibly exhausting and physically demanding it really is. Doing CPR on a human being is nothing like it is when you...
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by Wendy Hoke
Care in Community Settings: How Costs are Creating Shifts in Care
Lowering healthcare costs has been a national objective for years. However, as payment transfers to value-based models, health systems have pursued lower-cost care settings much more creatively and aggressively. Some are actually relocating costs. One example is...
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by Wendy Hoke
Trends in Mental Health Care: The Expansion of Telehealth
Experts estimate that 20 percent of American adults suffer a mental illness each year. These illnesses cost business in the U.S. over $440 billion annually. However, behavioral healthcare has been relegated to the back burner, although this...
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by Wendy Hoke
Insurance Coverage Varies by State for Treatment of Autism
Currently, the Centers for Disease Control (CDC) estimates that on average one of every 68 children has autism spectrum disorder (ASD). An increasing number of children continues to be categorized and diagnosed with ASD. Various treatments for...
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by Wendy Hoke
HIPAA and Mental Health Records: Why Healthcare Providers Must Know the Law
What is HIPAA? The Health Insurance Portability and Accountability Act, commonly known as HIPAA, gives consumers certain privacy protections and rights regarding their health information, and this includes mental health information. Congress enacted HIPAA in 1996; however,...
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by Rynae Golke
Using Email to Communicate with Elderly Patients and Their Families
As medical records become digitized, emailing patients continues to be the preferred method of healthcare team to patient communication. Email is fast, convenient, and easy to track. However, email poses challenges unique to this method of communication...
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by Wendy Hoke
Privacy and Treatment in Mental Health: How the Laws May Soon Change
If you have a family member or friend with a serious mental illness (SMI), you may be painfully aware of the difficulties presented by current laws pertaining to healthcare. More than 11 million Americans suffer from an...
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by Rynae Golke
Mastering Customer Service: When the Patient Is Your Customer
Customer service can be more challenging in healthcare than in any other field, yet it remains a critical component of the care you provide every day. When you really think about it, your customers are harder to...
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